center.travel
The business travel service with smart, multimodal ticket search, that offers a seamless way to find the best travel options.
Role in the project
Lead designer
Description and main achievements
Implemented key improvements to our travel service, leading to notable enhancements in efficiency and a significant rise in booking conversions.
The smart multimodal itinerary selection feature, encompassing flights, trains, and hotels, has achieved an
85%
accuracy rate and reduced the picking time by
30%
.
Added adaptable travel policy features, resulting in a
25%
reduction in policy violations, showing improved adherence to company guidelines.
Developed a clear interface for expense management, reducing the time administrators spent on reporting by
40%
, thereby streamlining the process.
Integrated an interactive map for route planning featuring points of interest such as restaurants and shopping centers, leading to a
15%
increase in the ordering of hotel services.
Hotel ratings, smart filters, and peer reviews increased booking conversion by
25%
.
Allowed for deeper user profile customization, leading to a
30%
increase in user profiles fully completed, enabling more personalized service.
Contextual Inquiries, questionnaires and surveys
In-depth discover flight and hotel booking services API
Value Proposition Canvas to understand challenges and requirements
Streamlined the processing of business trips by introducing a multimodal itinerary design that encompasses flights, trains, and hotels.
Enhanced efficiency by automating accounting reports and seamlessly integrating them into corporate systems.
Optimized financial savings by implementing flexible travel policies, managing operational costs, and providing detailed cost analyses.
Ensured a smooth customer experience by offering round-the-clock responsive support for any arising issues during their journeys.
Gratitude to design team
No project truly stands as the work of one. Each accomplishment, each pixel-perfect detail, is the result of countless hours of collaboration, debate, and mutual learning.
Alexey Golovanov
design director
Pavel Moiseenko
product designer